As a sponsor of the 2014 US Open, Time Warner Cable (TWC) is providing attendees with an enhanced experience during the event by opening the Time Warner Cable Studios. Time Warner Cable Studios is a dedicated branded event space at the US Open which all attendees are invited to visit. 235 Access points make this TWC’s biggest public installation to date. TWC is the official WiFi service provider of the US Open.
Time Warner Cable (TWC) held a series of pretty neat promotional events in their nationwide retail stores this month.
In-store customers signing up for an applicable new Cable / TV / Phone bundle got a free Dell 2-in-1!
How did customers figure out which bundle was best for them? A “Bundle Builder” app was specifically created by TWC to walk customers through the options, ask them questions and make a smart recommendation. And what better way to use the Bundle Builder than on an actual Dell 2-in-1!
We are pleased to announce that we are celebrating 10 years as a company. This important milestone could not have been achieved without the hard work of out employees and loyalty from our valued customers.
Augmented reality helps to put computer generated images into physical environments. With recent advances in technology augmented reality is becoming increasingly interactive. The following are some of our favorite recent projects, because they go beyond technology for technology’s sake, to create a memorable experience. Here we look just as those augmented reality projects which also include digital signage.
Reality Interactive’s Creative Director, Doug Hampton-Dowson will speak at the Customer Engagement World 2014 (CEW) conference along with Cindy Heitsman from Time Warner Cable. Cindy is a retail marketing expert and one of the core team behind Time Warner Cable’s exciting new nationwide experience stores.
The term Flagship Store gets used in retail on a regular basis, but what actually qualifies a store as a Flagship? Flagship status may be based on location, size, volume of merchandise, being the most well-known, being the first store in the chain, or standing out from the chain in some other way. It is the lead store, the way a Flagship in nautical terms leads a fleet.
2014 has been a busy year for digital merchandising. So far we have seen a lot of creative kiosk projects in the industry. Here are a few that have grabbed our attention with the right blend of creativity and technology.
Photo Credit: retail Customer Experience
Recently, we built a LCD 16 screen video wall prototype which is shown below in its current location in our office.
The first time Adidas designed an official World Cup ball was in 1970. The design has gone through a number of changes over the years. This has not only modernized the look of the ball, but has also influenced the way the game is played.
Careful thought and consideration was put into each of the digital aspects we installed in the Time Warner Cable Flagship Store on 23rd Street in New York. However, that doesn’t mean we had a set-it and forget-it attitude about our deployments.
Chain Store Age recently honored Time Warner Cable’s Flagship Store as the Store of the Week on their website.
We’re excited to announce that have extended their coverage of the Flagship Store by naming it as one of three must-see retail stores in New York City. Sharing this distinction with Time Warner Cable are Under Armour ad Urban Outfitters.
One of our team members brought their Oculus Rift in from home, and we had a lot of fun with it, but is it ready for a retail implementation?
Panera Bread has launched a new program, called Panera 2.0, which aims to enhance customer experience through the implementation of new technology, including a self-service digital kiosk called Rapid Pick-up.
We talk about the Time Warner Cable Flagship Store a lot. At this year’s Digital Signage Expo, our Creative Director, Doug Hampton-Dowson, even co-hosted a seminar about the project with Conrad Chin from our partners on the project FAME Retail. As much as we enjoy talking about this project, we really know we did something right when others are talking about the project as well. So we were ecstatic when VMSD agreed to devote an entire article to the store in their June 2014 issue.
The Reality Interactive team is pleased to announce that we have completed our 100th successful VPP installation!
Members of the Reality Interactive team attended the Connecticut Art Directors Club (CADC) 39th annual awards show on June 12, 2014 to accept a Silver Award in the Environmental/Experiential category for the Time Warner Cable Flagship Store: My TWC App.
It’s not every day a magazine lands on your desk with a project you worked on. So, you can imagine our excitement in flipping through the latest Design:Retail and spotting the custom digital fireplace we created for Time Warner Cable’s Flagship Store, along with “Reality Interactive” listed as the photo credit.
Congratulations to Time Warner Cable for their Flagship Store being featured in the May Issue of Creative Magazine.
New York City has installed 18 47″ touchscreen kiosks featuring subway maps to improve wayfinding for commuters.